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Service Blueprint

Custom Software Development Engineering & Solutions in Bangladesh & Worldwide

Custom Software Development for Operational Workflows

Software engineered to match your operational processes, with full source code ownership and milestone-based delivery.

Project Specifications

Active Protocol
Typical Duration8–16 Weeks
Team Allocation1 Solutions Architect, 2 Senior Engineers, 1 QA
Core Deployment StackDocker / Node.js / PostgreSQL / Next.js
Core Target ObjectiveBespoke enterprise workflow automation & complete IP control
Ready to consult on architectural feasibility?Initiate Consultation
Service Scope

What We
Offer.

When commercial off-the-shelf software cannot accommodate your approval hierarchies, calculation rules, or multi-branch data, custom engineering gives you a system built specifically for your team. We build internal operating tools, client portals, and integrated database systems that replace spreadsheet clutter with reliable, automated workflows.

01

Tailored Business Logic

Designed around your exact operational workflows, approval hierarchies, and calculation rules.

Core Offering
02

100% Source Code Ownership

You own full repository rights, database schemas, and intellectual property without per-seat licenses.

Core Offering
03

Modular Architecture

Clean TypeScript and Node.js microservices designed to scale smoothly as transaction volumes grow.

Core Offering
04

Seamless System Integrations

Built-in APIs connecting local MFS gateways, accounting suites, legacy databases, and third-party tools.

Core Offering
Infrastructure & Tooling

The Engineering Engine

[01]TypeScript
[02]Next.js
[03]Node.js
[04]PostgreSQL
[05]Docker
[06]Redis
Strategic Output

Quantifiable ROI

  • Outcome 01Zero recurring per-user licensing fees as your organization scales
  • Outcome 02Elimination of manual operational bottlenecks and spreadsheet errors
  • Outcome 03Complete data sovereignty with self-hosted or private cloud options
  • Outcome 04Structured post-handover testing and warranty coverage defined per Statement of Work
Execution Roadmap

How We Deliver

01

Domain Blueprinting

Deep-dive workshops to map operational bottlenecks, entity models, and business logic.

02

Iterative Sprint Slices

Delivering functional milestones with live staging environments for continuous review.

03

Hardening & Handover

Load testing, security audits, staff training, and full source code handover.

Fit & Scope Reality

Who It's For & Engagement Boundaries

Clear expectations before you commit budget. We engineer systems for organizations where our technical architecture genuinely delivers ROI.

Ideal Fit Profiles

Who This Service Is Engineered For

  • Organizations with custom calculation rules, multi-level approval hierarchies, or specific industry workflows
  • Businesses managing disconnected spreadsheets for daily inventory, order approvals, or patient/client records
  • Companies looking to avoid perpetual per-user monthly subscription fees as their staff headcount grows
  • Teams requiring full source code ownership and complete control over database hosting and customer data
When An Alternative Fits Better

If your operational needs are standard—such as basic retail sales, double-entry bookkeeping, or a corporate brochure website—an off-the-shelf tool like QuickBooks or a standard CMS is faster to launch and much less expensive than custom software.

Scope Transparency

What's Included vs. Handled Separately

Included in the Engagement:

  • Requirements scoping, technical architecture, and relational database design (PostgreSQL or MySQL)
  • Responsive web interfaces with role-based access control and granular staff permissions
  • Direct API integrations with local payment gateways (bKash, Nagad), SMS gateways, and internal systems
  • Staging server reviews, automated testing, and deployment to your production environment
  • Complete handover of source code, database structures, and deployment documentation upon project settlement

Handled Separately or Excluded:

  • Cloud hosting accounts (AWS, Hostinger, DigitalOcean), which remain under your organization's direct ownership
  • SMS gateway credits and merchant payment gateway transaction fees
  • Physical hardware supply (thermal barcode printers, biometric scanners, or local servers)
Typical Delivery Window
6 to 14 weeks depending on workflow complexity and integration count
Key Drivers Affecting Budget & Timeline:
Number of distinct user roles and approval workflowsVolume and cleanliness of legacy data to migrate from Excel or old databasesNumber and stability of third-party API integrations (bKash, Nagad, courier, accounting)Offline-first requirements or custom reporting/analytics depth
Strategic Decision Matrix

Custom Software vs. Off-the-Shelf SaaS

Understand the strategic and financial trade-offs before committing your budget.

Evaluation FactorCustom Software (Vivago)Off-the-Shelf SaaS
Code & IP Ownership100% owned by your company; full repository handoverRented indefinitely; zero ownership or export rights
Cost as Team ScalesFlat development cost; unlimited users without per-seat feesCosts multiply with every new employee or branch
Workflow AlignmentEngineered around your exact operational rules and approval pathsForces your team to adapt to the vendor's rigid workflow
Integration FreedomDirect integration with any local Bangladeshi MFS, SMS, or ERP APILimited to pre-built marketplace integrations
Data SovereigntyHosted on your own private cloud or local on-premise serverStored on vendor multi-tenant servers with shared risk
Verified Client Work

Relevant Case Studies & Delivered Systems

Explore real software platforms and web applications engineered by Vivago Technologies. We solve complex data workflows, integrate local payment systems, and deliver sub-second performance.

Clinical Healthcare PortalClient Project

Amin Diagnostic Centre

Client: Amin Diagnostic Centre

Engineered a medical web portal managing 1,400+ diagnostic tests with dynamic pricing, branch-based doctor schedules, and authenticated patient report downloads.

Delivered Engineering Scope:

  • Dynamic 1,400+ test catalog
  • Branch doctor appointment booking
  • Secure PDF patient report portal
  • Headless CMS for staff updates
Corporate Logistics & OperationsClient Project

Rashed Enterprise

Client: Rashed Enterprise

Engineered corporate logistics management tools for fleet dispatch, load tracking, and operational coordination across Bangladesh.

Delivered Engineering Scope:

  • Fleet dispatch tracking
  • Operational coordination tools
  • Centralized dispatch dashboard
  • Role-based branch permissions
Direct Answers

Frequently Asked Questions

Clear, transparent answers about our engineering process, pricing factors, deliverables, and code ownership.

Q1.Who is custom software development suitable for?

Custom software development is ideal for businesses that have outgrown Excel spreadsheets or off-the-shelf SaaS tools with rigid limitations. If your operational processes give you a competitive advantage, or if generic software charges unsustainable per-user monthly fees, custom software gives you a proprietary system built around your exact business rules.

Q2.What factors affect the cost of custom software development?

The primary cost drivers are workflow complexity (simple data entry vs. multi-stage approvals), integration requirements (bKash/Nagad, legacy databases, SMS gateways), data migration volume, and security/compliance standards. We provide transparent, fixed-price milestone quotes after our initial technical scoping session.

Q3.Who owns the source code and intellectual property?

You do. Vivago Technologies operates with 100% intellectual property transparency. Upon completion and final milestone settlement, the complete source code, database schemas, and infrastructure configurations are transferred entirely to your organization without any proprietary lock-in.

Q4.What happens after launch? Does Vivago provide warranty and support?

Yes. Our delivery framework includes a structured User Acceptance Testing (UAT) phase prior to final handover, bug warranty coverage for delivered code, and optional ongoing SLA maintenance agreements for continuous technical support.

Q5.Can Vivago maintain or refactor an existing software system built by another team?

Yes. We regularly conduct codebase audits for companies whose previous development teams were unable to scale their software. We audit code health, database indexes, and security vulnerabilities before proposing an incremental refactoring or modernization plan.

Engagement Protocol

Let's engineer your
custom software development infrastructure

We focus on building highly customizable digital systems that scale. Let's discuss your specs, pricing, and project milestones.

Initiate Contact