The All-in-One Cloud System for Hotels, Resorts & Boutique Stays
Front desk tape chart, 0% OTA commission direct booking, restaurant POS, housekeeping triage, and automated staff payroll — engineered specifically for hotel and resort operations in Bangladesh.
Effortless Front Desk Management: Fast, Visual & Error-Free
Empower your reception staff with an interactive room tape chart, instant guest registration, and frictionless room allocation.
Visual Room Tape Chart
Color-coded calendar timeline showing all room numbers, occupancy blocks, and turnover statuses at a glance. Easily view occupied, clean, dirty, and reserved rooms in real time.
Mid-Stay Room Shifting
Move in-house guests to a different room or upgrade category midway through their stay with 1 click. The system splits the stay and automatically recalculates folio tariffs without manual bill adjustments.
Dynamic Stay Extensions
Extend or reduce guest stay periods in seconds. Tariffs, room availability, and tax breakdowns update dynamically without interrupting the guest's active keycard or folio.
Early Departure Resale
When a guest departs ahead of schedule, toggle the room back into available inventory immediately so you can resell the unused nights to walk-in travelers or direct online bookers.
Separate Corporate Invoices
Split complex group or corporate bookings into multiple independent invoices. Print official room invoices for the corporate company while guests settle personal dining charges separately.
Digital Guest & NID Vault
Fast guest lookup by phone number or name. Store scanned NID or passport photos securely for local police compliance while tracking lifetime guest visit history and VIP notes.
0% OTA Commission: Turn Visitors into Direct Paying Guests
If your hotel earns ৳10,00,000 monthly through third-party OTAs like Agoda or Booking.com, you are handing over ৳2,50,000 to ৳3,00,000 every month in commission fees. LodgeOS provides a standalone, mobile-responsive booking engine on your own website or custom domain.
Three Flexible Checkout Modes
Configure per property: allow Pay-at-Hotel, require a partial advance deposit, or enforce 100% full online checkout.
bKash, Nagad & Card Integration
Native regional payment gateway integrations with instant confirmation SMS and branded reservation vouchers.
15-Minute Reservation Holds
Uncompleted checkouts automatically release room inventory, eliminating phantom room lockouts.
Annual Commission Comparison
50 Rooms at 70% Average OccupancyOver ৳37,00,000 surrendered every single year without retaining direct customer contact information.
Retain 100% of guest revenue. Build your own guest list for repeat holiday and seasonal promotions.
Restaurant POS, Room Service & Contactless Table QR Dining
Unite your dining hall, cafe, bar, and kitchen directly with hotel guest folios without external POS hardware bridges.
Contactless Table QR Dining
Guests scan table QR codes on their smartphones, browse visual food menus with dish photos and add-ons, place orders, and track preparation status in real time.
Multi-Station Kitchen KOTs
Automatically fire Kitchen Order Tickets (KOT) to dedicated stations (Hot Kitchen, Beverage, Pastry) on network thermal printers or kitchen screens.
Room Service Folio Billing
Check occupied rooms in real time, batch dispatch delivery runners, and post food bills directly to the guest room folio with verified signature confirmation.
Multi-Zone Floor Management
Manage table capacity across Dining Hall, Rooftop, Poolside, and Garden zones. Visual status icons show Free, Occupied, Reserved, and Dirty tables with 1-click table transfers.
Split Checks & Payments
Split restaurant bills by specific ordered items or settle payments across multiple methods (e.g. part cash, part bKash, part card) without manual math errors.
Cash Register Sessions
Cashiers open shifts with starting cash floats, log cash-in and cash-drop movements, and reconcile physical drawer counts upon shift closing.
Banquet Hall Bookings & Banquet Event Orders (BEO)
Coordinate wedding receptions, corporate conferences, and annual general meetings without double-booking halls or miscommunicating event schedules.
Banquet Hall Scheduling
Interactive hall booking calendar displaying scheduled events, setup buffers, and post-event cleanup turnarounds across multiple halls and outdoor lawns.
Banquet Event Order (BEO)
Generate official BEO contracts outlining seating arrangements, stage decor, audio-visual specifications, and timing schedules for kitchen and service captains.
Per-Plate Catering Billing
Flexible menu pricing per guest, advance booking deposits, stage equipment charges, and VAT breakdown consolidated into a single professional contract.
Housekeeping, Maintenance Work Orders & Lost-and-Found
Eliminate intercom delays between reception and floor attendants. Ensure rapid room turnarounds and prompt facility upkeep.
Mobile Room Cleanliness Triage
Floor attendants update room status (Clean, Dirty, Inspected, Out-of-Order) in bulk from their mobile devices. Front desk receptionists see cleaned rooms immediately.
Maintenance Work Orders
Report AC, plumbing, or electrical issues with room numbers, photo attachments, and urgency tags. Assign tasks to technicians and track completion timestamps.
Digital Lost-and-Found Registry
Maintain complete custody logs for belongings left in rooms or lobbies: item descriptions, finding locations, storage locker tags, and verified guest return handovers.
Dedicated B2B Travel Agent & Tour Operator Portal
Empower your corporate clients, travel agencies, and tour operators to book rooms directly through their own private partner login.
Negotiated Partner Tariffs
Set negotiated corporate rate plans and commission tiers per agency partner. Agents log in to browse live room availability at their contract pricing.
Instant Agency Booking Slips
Agents enter guest details, record advance deposits, and generate official confirmation slips for travelers directly from their portal without calling reception.
Net Settlement Ledgers
Track credit balances and outstanding receivables per partner agency. Record commission settlements and print complete statement histories.
Store Inventory, Hotel HR, Shift Rostering & 1-Click Payroll
Operate hotel purchasing and staffing seamlessly in one unified platform without paying for separate accounting and payroll tools.
Central Store Inventory
Log purchases, department consumption chits, and kitchen wastage. Set low-stock thresholds to prevent sudden stockouts of food ingredients or amenities.
Staff Shift Rostering
Schedule rotating weekly shifts across Morning, Evening, and Night duty for Front Desk, Housekeeping, Dining, and Security teams.
Attendance & Leave Ledger
Daily biometric or shift attendance tracking with late penalties, overtime hours, and approval workflows for casual and medical leave.
1-Click Monthly Payroll
Calculate basic pay, allowances, salary advance deductions, and service charge distribution in seconds. Generate official printed payslips.
Daily Cash Drawer Audit & Automated Night Audit
Eliminate front desk cash leakage and give hotel owners complete transparency over daily collections.
Cashier Shift Handover
Cashiers open sessions with designated floats. Every room payment, advance, and refund posts to the session. System compares physical cash count against expected balance.
Automated Night Audit
Night audit automatically posts room charges for occupied rooms, closes the active business date, and generates overnight occupancy and RevPAR KPI summaries.
Exportable Daily Ledger PDF
Download 1-click comprehensive Daily Ledger PDFs categorizing Room Revenue, Restaurant Sales, Banquet Advances, Expenses, and Net Banked Cash for directors.
Why Hotels Choose LodgeOS
Compare LodgeOS against legacy Windows desktop software and disconnected standalone apps:
| Capability & Workflow | LodgeOS (Vivago) | Legacy Desktop Software | Disconnected Single Apps |
|---|---|---|---|
| Access & Mobility | Cloud-native: Reception, mobile phone, tablet anywhere | Locked to 1 physical PC in reception backroom | Multiple disconnected logins |
| Mid-Stay Room Shifting | 1-Click room shift with automated folio split | Manual cancel & re-bill prone to accounting errors | Manual ledger edits |
| Restaurant POS & QR Dining | Direct folio posting + QR phone ordering + Station KOTs | Paper chits or separate unlinked POS machine | Costly third-party monthly subscriptions |
| B2B Travel Partner Portal | Dedicated agency login with advance booking slips | Phone calls, WhatsApp messages & manual notes | Not available |
| Hotel HR, Rostering & Payroll | Staff shift rosters, salary advances & monthly payslips | None (Handwritten registers or Excel) | Separate standalone HR tool |
| Cash Drawer Discrepancy Audit | Shift cash register sessions with automated over/short check | Manual calculator tallies vulnerable to theft | Vulnerable to shrinkage |
Customized Plans for Your Property Scale
Zero recurring booking commissions. We tailor each deployment to your exact room inventory, food outlets, and hardware specifications with hands-on staff onboarding across Bangladesh.
Guest Houses & Eco Resorts
Ideal for boutique guest houses, bed-and-breakfasts, and eco-cottages wanting clean front desk control and bKash billing.
- Visual Room Tape Chart & Fast Check-In
- Mid-Stay Room Shifting & Stay Extensions
- bKash Dynamic QR payment at reception
- Housekeeping clean/dirty status dashboard
- 1 Year maintenance & telephone support
Resorts & City Hotels
Full hospitality suite: 0% commission direct web booking, restaurant POS, table QR dining, staff rosters & payroll.
- Everything in Boutique Lodge +
- 0% Commission Direct Website Booking Engine
- Restaurant POS, Station KOTs & Table QR Dining
- Room Service dispatch & direct folio billing
- Hotel HR, staff shift rostering & 1-click payroll
- Maintenance work orders & Lost & Found registry
- On-site staff training in Dhaka / nationwide
Hotel Chains & Groups
Multi-property central headquarters management for hotel chains and large conference resorts.
- Everything in Resort Pro +
- Dedicated B2B Travel Agent & Tour Operator Portal
- Banquet Hall Scheduling & Banquet Event Orders (BEO)
- Store Requisition, Purchase Orders & Supplier Ledgers
- Multi-property consolidated management dashboard
- 24/7 dedicated engineering SLA & emergency hotline
Have specific hardware or multi-property requirements?
We configure thermal POS printers, keycard RFID encoders, and electronic cash drawers on-premise for seamless front desk and restaurant workflows.
Frequently Asked Questions: LodgeOS Hotel Software
1. How does LodgeOS handle room shifts if a guest moves mid-stay?
When a guest moves to another room or upgrades to a suite midway through their stay, reception staff can shift the room with 1 click. The system splits the reservation across both room categories, recalculates the individual nightly tariffs, and updates the active guest folio automatically without creating duplicate bookings.
2. Can LodgeOS operate if our resort has unstable internet in remote areas?
Yes. Built with offline-resilient Progressive Web App (PWA) caching, front desk staff can continue registering walk-in guests and printing invoices locally. Once internet connectivity is restored, all transactions sync automatically to the cloud database without conflict.
3. What hardware devices are compatible with LodgeOS?
LodgeOS is cloud-native and hardware agnostic. It works seamlessly with standard USB and network thermal receipt printers (Epson, Xprinter), kitchen KOT printers, electronic cash drawers, barcode/QR scanners, tablets, and desktop computers.
4. How does the B2B Travel Agent portal work?
Travel agents and corporate bookers log in with their own dedicated partner credentials. They can check negotiated contract rates, book rooms with advance confirmation slips for their travelers, and manage their credit limits and commission settlements without disturbing front desk staff over phone calls.
5. Do you provide hands-on training for reception, restaurant, and accounts staff?
Yes. Vivago Technologies provides on-site onboarding in Dhaka, Cox's Bazar, Chittagong, Sylhet, and Sreemangal. We train your front desk receptionists, restaurant captains, storekeepers, and accounts managers until they are 100% fluent with daily operations.
Modernize Your Hotel & Resort Operations with LodgeOS
Book a live interactive demonstration with our hospitality architects. We will walk you through live front desk workflows, table QR dining, and direct booking engine setups.